This Acceptable Use Policy outlines the rules and responsibilities for using the website, software solutions, and services provided by Ivometrix (Pvt) Ltd.
Our goal is to provide secure, reliable, and professional technology solutions while maintaining a safe environment for our clients, users, and partners.
By accessing our website or using our services, you agree to follow this Acceptable Use Policy.
1. Purpose of This Policy
This policy is designed to:
- Protect the security and reliability of our services.
- Prevent misuse of our website and technology solutions.
- Ensure responsible use by clients and users.
- Maintain a safe digital environment.
Ivometrix reserves the right to take appropriate action against users who violate this policy.
2. Acceptable Use of Services
Users and clients may use Ivometrix services only for lawful and authorized purposes.
Acceptable activities include:
- Using our website to learn about our services.
- Communicating with our team regarding projects.
- Using software solutions according to agreed agreements.
- Accessing services for legitimate business operations.
- Providing accurate information during service requests.
3. Prohibited Activities
Users must not use Ivometrix websites, software, or services for any unlawful, harmful, or unauthorized activities.
Prohibited activities include:
Security Violations
- Attempting unauthorized access to systems or networks.
- Bypassing security controls or authentication methods.
- Testing vulnerabilities without written permission.
- Introducing malware, viruses, or harmful code.
- Interfering with website or software security.
Illegal Activities
Users must not:
- Use services for illegal purposes.
- Support fraudulent activities.
- Violate applicable laws or regulations.
- Engage in activities that harm individuals or organizations.
Harmful Content
Users must not upload, distribute, or promote:
- Malicious software
- Spam content
- Misleading information
- Copyright-infringing materials
- Harmful or abusive content
4. Software and System Misuse
Clients and users must not:
- Reverse engineer software without authorization.
- Copy or redistribute licensed software.
- Modify systems without approval.
- Attempt to extract confidential source code.
- Use software beyond the agreed license or service terms.
Any unauthorized use may result in termination of services.
5. Account Security Responsibilities
If you receive access credentials for any Ivometrix service, you are responsible for maintaining account security.
You should:
- Keep login credentials confidential.
- Use strong passwords.
- Avoid sharing access with unauthorized users.
- Notify Ivometrix immediately if unauthorized access is suspected.
Users are responsible for activities performed through their accounts.
6. Client Content Responsibility
Clients are responsible for ensuring that any content, data, files, or materials provided to Ivometrix:
- Are legally owned or properly licensed.
- Do not violate third-party rights.
- Do not contain harmful software.
- Comply with applicable laws.
Ivometrix is not responsible for illegal content provided by clients.
7. Website and Communication Usage
Users must not use Ivometrix communication channels to:
- Send spam messages.
- Harass employees or representatives.
- Submit false information.
- Attempt scams or fraudulent requests.
- Distribute unauthorized advertisements.
We reserve the right to block or restrict communication from abusive users.
8. Third-Party Integrations
Ivometrix solutions may connect with third-party platforms, APIs, and services.
Users must comply with the rules and policies of those third-party providers.
Ivometrix is not responsible for misuse, security issues, or policy violations caused by third-party services.
9. Reporting Security Issues
We encourage users and clients to report security concerns responsibly.
If you discover:
- Security vulnerabilities
- Unauthorized access attempts
- Suspicious activities
- Software issues
Please contact Ivometrix so we can investigate and respond appropriately.
10. Enforcement Actions
If a user violates this Acceptable Use Policy, Ivometrix may take actions including:
- Warning the user.
- Restricting access to services.
- Suspending accounts.
- Terminating service agreements.
- Taking legal action where necessary.
The action taken will depend on the severity of the violation.
11. Service Suspension or Termination
Ivometrix reserves the right to suspend or terminate services without prior notice if activities:
- Threaten system security.
- Harm other users.
- Violate applicable laws.
- Breach service agreements.
- Create operational risks.
12. Changes to This Policy
Ivometrix may update this Acceptable Use Policy when necessary to reflect changes in technology, services, or legal requirements.
Updated versions will be published on this page with the revised date.
13. Contact Information
If you have questions regarding this Acceptable Use Policy or wish to report an issue, please contact us.
Ivometrix (Pvt) Ltd
Email: info@ivometrix.com
Phone: +94 71 450 7601
