At Ivometrix (Pvt) Ltd, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website or use our software development services.
By accessing our website or using our services, you agree to the practices described in this Privacy Policy.
1. About This Privacy Policy
Ivometrix (Pvt) Ltd provides software development and technology solutions for businesses and individuals. We understand the importance of protecting personal and business information shared with us.
This policy explains:
- What information we collect
- How we use your information
- How we protect your data
- Your rights regarding your information
- How to contact us regarding privacy matters
2. Information We Collect
We may collect different types of information when you interact with our website or services.
Personal Information
This may include:
- Full name
- Email address
- Phone number
- Company name
- Job title
- Project details
- Information provided through contact forms
- Communication records
Technical Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Website usage information
- Pages visited
- Date and time of access
This information helps us improve website performance and user experience.
3. How We Collect Information
We may collect information through:
- Website contact forms
- Email communication
- Service inquiries
- Project discussions
- Client agreements
- Website analytics tools
- Customer support communication
We only collect information that is necessary for providing and improving our services.
4. How We Use Your Information
Ivometrix may use your information for the following purposes:
Providing Services
We use your information to:
- Understand your requirements
- Prepare project proposals
- Develop software solutions
- Provide technical support
- Communicate project updates
Improving Our Services
We may use information to:
- Improve website functionality
- Analyze user behavior
- Enhance customer experience
- Develop better solutions
Communication
We may contact you regarding:
- Service inquiries
- Project updates
- Important notifications
- Support requests
- Business-related information
5. Data Protection and Security
Ivometrix takes reasonable technical and organizational measures to protect your information from:
- Unauthorized access
- Data loss
- Misuse
- Unauthorized disclosure
- Security threats
We use appropriate security practices; however, no online system can guarantee complete security.
6. Confidentiality of Client Information
We respect the confidentiality of our clients and their business information.
Information shared with Ivometrix during software development projects may include:
- Business requirements
- Software specifications
- Customer data
- Technical documents
- Login credentials
- Internal business information
We use this information only for providing agreed services and do not disclose it to unauthorized parties.
7. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve user experience.
Cookies help us:
- Remember user preferences
- Understand website usage
- Improve website performance
- Analyze traffic patterns
You may disable cookies through your browser settings; however, some website features may not function properly.
8. Third-Party Services
We may use trusted third-party services to support our operations, including:
- Website analytics providers
- Hosting providers
- Cloud platforms
- Communication tools
- Payment service providers
- Software integration services
These third parties may have their own privacy policies, and Ivometrix is not responsible for their privacy practices.
9. Data Retention
We retain personal information only for as long as necessary to:
- Provide requested services
- Maintain business records
- Meet legal obligations
- Resolve disputes
- Enforce agreements
When information is no longer required, we may securely delete or anonymize it.
10. Your Privacy Rights
Depending on applicable laws, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your information
- Withdraw consent for certain processing activities
- Ask questions about how your data is handled
To make a privacy-related request, please contact us.
11. Data Sharing
Ivometrix does not sell, rent, or trade your personal information.
We may share information only when necessary:
- To provide requested services
- With trusted service providers
- To comply with legal requirements
- To protect our rights and security
12. Children’s Privacy
Our services are intended for businesses and individuals who can legally enter into agreements.
We do not knowingly collect personal information from children without appropriate consent.
13. International Data Transfers
Some third-party services used by Ivometrix may process information outside Sri Lanka.
Where applicable, we take reasonable steps to ensure appropriate protection of personal information.
14. Changes to This Privacy Policy
Ivometrix may update this Privacy Policy from time to time.
Any changes will be published on this page with the updated date. We encourage users to review this policy periodically.
15. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us.
Ivometrix (Pvt) Ltd
Email: info@ivometrix.com
Phone: +94 71 450 7601
